Business 03
The healthcare and medical tourism division connects overseas patients with Korean medical institutions. Exclusive is a registered foreign patient attraction agency, and the brand SEOULMEDIGO covers the whole journey — hospital comparison, multilingual consultation, booking and interpretation, and visit management.
Overview
An overseas patient goes through several steps before choosing a Korean hospital: researching the procedure, comparing hospitals, asking questions in their own language, confirming schedule and cost, and finally travelling to Korea for treatment. SEOULMEDIGO handles that entire journey on one platform.
AI-based facial and questionnaire analysis recommends procedures and compares the hospitals that fit. From there it flows into consultation in Chinese, English, Japanese or Vietnamese, and on to booking, interpretation and the stay itinerary.
Hospitals are reported to on outcomes, not impressions. Operations are measured by consultations, bookings, actual visits and return visits, and a foreign-patient CRM carries the relationship past the first appointment. Everything is designed around the Medical Service Act and medical advertising review, so wording risk is screened out first.
Demand comes from channels the company already runs. The Xiaohongshu and Douyin accounts of the global marketing division and the foreign members of the reviewer platform feed straight into this division — it does not start from zero.
Services
- Foreign patient acquisition and overseas hospital marketing (China, Taiwan, Japan, Vietnam)
- AI face and survey analysis for treatment matching and hospital comparison
- Hospital consultation and booking, multilingual support, interpretation and itinerary consulting
- Foreign patient CRM and performance-based hospital advertising
Frequently asked questions
Are you a registered foreign patient attraction agency?
Yes. Exclusive is registered as a foreign patient attraction agency. Partnerships with Korean medical institutions and the attraction of overseas patients are carried out within the procedures set by the relevant legislation.
Which countries do you attract patients from?
China, Taiwan, Japan and Vietnam are the main markets. The company runs the local channels in each of those countries itself and staffs consultation in the same languages, so acquisition and consultation stay in one language end to end.
How do hospitals partner with you?
The default is a performance-based structure measured by consultations and visits. We produce hospital and procedure content in multiple languages, publish it on the platform and local channels, and take the incoming enquiries through multilingual consultation to booking and interpretation. Exact terms are agreed through a business enquiry.